ljbdt Privacy Policy

1. Information We Collect

When you interact with the ljbdt platform — whether browsing as a visitor, registering an account, depositing funds, placing bets, or contacting our support team — we may collect and process the following categories of personal data:

1.1 Account Registration Data

When you create a ljbdt account, we collect the information you provide during the registration form, including your full legal name, date of birth, email address, country of residence, and a chosen username. This data is necessary to create and maintain your account, to verify your identity, and to comply with our legal obligations under applicable anti-money laundering and responsible gaming regulations.

1.2 Identity Verification (KYC) Data

As part of our mandatory Know Your Customer (KYC) process — required before your first withdrawal and at our discretion thereafter — we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may additionally request proof of your residential address in the form of a recent utility bill or bank statement, and confirmation of ownership of the payment method used to deposit funds. These documents are used solely for identity verification, age confirmation, fraud prevention, and AML compliance purposes.

1.3 Financial Transaction Data

We record details of all deposits, withdrawals, and bonus transactions processed through your ljbdt account, including the amount, currency (BDT), payment method used (e.g., bKash, Nagad, Rocket, Upay, BRAC Bank, Visa, Mastercard), date and time of the transaction, and the transaction reference number. We do not store full card numbers or mobile financial service PINs — these are handled securely by our payment processing partners.

1.4 Usage and Behavioural Data

We automatically collect certain technical and behavioural data when you access the ljbdt platform. This includes your IP address, device type, operating system, browser type and version, pages visited, session duration, game history, bet history, and clickstream data. This information is used to improve platform performance, personalise your experience, detect fraudulent patterns, and fulfil our responsible gaming obligations by monitoring for signs of problem gambling behaviour.

1.5 Communications Data

If you contact our customer support team via live chat, email, or any other channel, we retain a record of that correspondence including the content of your messages, your contact details, and the date and time of each exchange. This data is used to resolve your query, improve our support quality, and maintain a complete record of interactions for compliance and dispute resolution purposes.

2. How We Use Your Data

ljbdt uses the personal data it collects exclusively for legitimate operational and legal purposes. We do not use your data for purposes that are incompatible with those for which it was originally collected. The primary purposes for which we process your personal data are set out below:

ljbdt will never use your personal data to make fully automated decisions that produce significant legal effects on your account without providing you the opportunity to request human review. Where automated systems flag your account for investigation (e.g., fraud detection algorithms), a member of our compliance team will review the flag before any consequential action is taken.

3. Data Sharing & Disclosure

ljbdt treats your personal data with strict confidentiality. We do not sell, license, or rent your personal information to any third party for their own marketing purposes. We may, however, share your data with the following categories of trusted third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:

3.1 Payment Service Providers

To process your deposits and withdrawals, we share the minimum necessary financial transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers operate under their own privacy and security frameworks and are obligated to handle your data in accordance with applicable financial regulations. ljbdt is not responsible for the data practices of third-party payment processors once data has been transmitted to their systems.

3.2 Game Technology Providers

The casino games and sports betting technology on the ljbdt platform are supplied by third-party game studios and software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised gameplay session data to facilitate game delivery, calculate RTP (return to player), resolve technical disputes, and maintain game integrity. Full personally identifiable information is not shared with game providers beyond what is technically required for session management.

3.3 Identity Verification Services

To fulfil our KYC obligations, we may engage specialist identity verification service providers who process document images and biometric data on our behalf. These providers are bound by strict data processing agreements and may only use your data for the specific purpose of verifying your identity for ljbdt's compliance requirements.

3.4 Legal and Regulatory Authorities

ljbdt may be required by law, court order, regulatory directive, or lawful authority request to disclose certain player data to competent legal or regulatory bodies. In such cases, we will disclose only the minimum information required to satisfy the legal obligation, and — where permitted by law — we will notify you of such a disclosure request.

3.5 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of ljbdt's business assets, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, ljbdt will take reasonable steps to ensure that the receiving entity is bound by privacy obligations that are at least as protective as those set out in this policy, and will notify affected players where required by applicable law.

4. Cookies & Tracking Technologies

The ljbdt website uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot be used to access other files on your device.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the ljbdt platform to function correctly. They enable core features such as user authentication, session management, and secure payment processing. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: These cookies remember your preferences — such as language settings, preferred payment method, and display configurations — to provide you with a more convenient and personalised experience on return visits.
• Analytical Cookies: We use analytics cookies to collect aggregated, anonymised data about how players interact with the ljbdt platform. This data helps us understand which features are most used, identify areas for improvement, and optimise platform performance. No individually identifiable information is included in analytical reports.
• Security Cookies: These cookies support our fraud detection and account security mechanisms. They help us identify unusual access patterns, detect concurrent sessions from multiple devices, and flag potentially compromised accounts for review.

4.2 Managing Your Cookie Preferences

You may manage, restrict, or disable cookies at any time through your web browser settings. Please refer to your browser's help documentation for instructions specific to your browser. Note that disabling strictly necessary cookies will prevent you from logging in to your ljbdt account and may significantly degrade your experience on the platform. Disabling functional or analytical cookies will not prevent you from accessing the core services.

ljbdt does not currently respond to "Do Not Track" (DNT) signals from browsers, as there is no universally accepted standard for interpreting such signals. However, you may achieve equivalent privacy protections by managing your cookie settings directly within your browser.

5. Data Security & Storage

ljbdt implements a comprehensive set of technical and organisational security measures to protect the personal data of our players against unauthorised access, alteration, disclosure, or destruction. Our security framework includes, but is not limited to, the following safeguards:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and ljbdt servers is encrypted using 256-bit SSL/TLS protocols. Our website operates exclusively over HTTPS.
• Access Controls: Access to personal data within our organisation is strictly limited to employees and contractors who have a legitimate operational need. All staff with data access undergo background screening and receive mandatory data protection training.
• Data Pseudonymisation: Where technically feasible, personally identifiable data is pseudonymised or anonymised in our analytical and reporting systems to reduce the risk of exposure.
• Regular Security Audits: ljbdt conducts periodic internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in our systems before they can be exploited.
• Incident Response Plan: In the event of a confirmed data breach that poses a risk to the rights and freedoms of affected players, ljbdt will take immediate containment action and notify affected individuals as promptly as operationally possible.

While ljbdt employs best-practice security measures, no online platform can guarantee absolute data security. You can assist in protecting your own account by using a strong, unique password for ljbdt, enabling two-factor authentication where available, and notifying us immediately at [email protected] if you suspect any unauthorised activity on your account.

Player data is stored on servers located in jurisdictions that provide adequate levels of data protection. ljbdt does not transfer your personal data to countries or territories that do not provide an equivalent standard of data protection without first implementing appropriate safeguards such as contractual data transfer agreements.

6. Your Privacy Rights

As a player on the ljbdt platform, you are entitled to exercise the following rights with respect to your personal data. To submit any of the requests described below, please contact our Data Protection team at [email protected] with the subject line "Privacy Request – [Right Type]". We will acknowledge your request within 5 business days and provide a full response within 30 calendar days.

6.1 Right of Access

You have the right to request a copy of all personal data that ljbdt holds about you, along with information about how it is processed, the categories of data held, and the third parties with whom it has been shared. This is known as a Subject Access Request (SAR). There is no charge for submitting a SAR. We will provide the requested information in a structured, commonly used, machine-readable format.

6.2 Right to Rectification

If any of the personal data we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it without undue delay. For basic account details such as email address and phone number, you may be able to update these directly from your account settings. For corrections to identity or KYC documents, please contact support.

6.3 Right to Erasure

You may request the deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that ljbdt is subject to legal retention obligations — including AML and responsible gaming record-keeping requirements — that may prevent us from deleting certain categories of data even upon valid erasure request. In such cases, we will explain clearly which data must be retained and for how long.

6.4 Right to Restrict Processing

In certain circumstances — such as where you contest the accuracy of the data we hold, or where processing is unlawful but you prefer restriction over deletion — you may request that we restrict the processing of your personal data to storage only, pending resolution of the relevant issue.

6.5 Right to Data Portability

Where processing is based on your consent or on a contractual obligation, you have the right to receive a structured, commonly used, machine-readable copy of the personal data you have provided to ljbdt, and to transmit that data to another service provider of your choosing.

6.6 Right to Object to Marketing

You have an unconditional right to object to the processing of your personal data for direct marketing purposes. Upon receipt of a valid objection, ljbdt will cease sending marketing communications immediately. Please send opt-out requests to [email protected] or use the unsubscribe link included in any marketing email.

7. Data Retention

ljbdt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our agreements. The table below sets out our standard retention periods for each major category of personal data:

Once a retention period has elapsed and there is no longer a legal or operational basis to retain the data, ljbdt will securely delete or anonymise the relevant personal information. Anonymised data — from which it is no longer possible to identify an individual — may be retained indefinitely for statistical and analytical purposes without limitation.

Players who close their ljbdt account voluntarily should be aware that certain records will be retained for the periods described above notwithstanding the account closure. This is a legal requirement and cannot be waived at the player's request.

8. Policy Updates & Contact

8.1 Updates to This Policy

ljbdt reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, or our internal data processing practices. When material changes are made to this policy, we will post a prominent notice on the ljbdt platform and update the effective date at the top of this document. We encourage all players to review this policy periodically to stay informed about how we protect their data.

Continued use of the ljbdt platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should cease using the platform and contact support to close your account in accordance with our standard account closure procedure.

8.2 Children's Privacy

The ljbdt platform is strictly intended for adults aged 18 years and over. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the ljbdt platform, please notify us immediately at [email protected].

8.3 Links to Third-Party Sites

The ljbdt platform does not contain links to third-party websites for commercial or advertising purposes. In the event that operational necessity requires any reference to an external service, please note that ljbdt has no control over the content or privacy practices of third-party websites and accepts no responsibility for their data collection activities. This Privacy Policy applies solely to the ljbdt platform at https://ljbdt.app.

8.4 Contact Our Data Protection Team

For any privacy-related enquiry, Subject Access Request, data erasure request, or complaint regarding the processing of your personal data by ljbdt, please contact us using the details below. We aim to respond to all privacy correspondence within 5 business days and to resolve all requests within 30 calendar days, in accordance with applicable data protection standards.